Business and Technology Trends

This course examines the latest business and technological advancements shaping the downstream retail landscape. It covers topics such as digital transformation, e-commerce, artificial intelligence, and the Internet of Things (IoT) and their impact on customer experiences and operational efficiency.

After the course you will:

Understand the impact of digital technologies on customer behavior. Explore emerging technologies like AI, IoT, and blockchain in retail. Analyze the role of e-commerce and online platforms in the energy retail market. Develop strategies to leverage technology for competitive advantage.

 

This course is for:

Managers and executives responsible for strategic planning and innovation. IT professionals working in the energy retail sector. Individuals interested in exploring the future of retail in the energy industry.

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Insights

Haia Group originated from a continuous interest in applied science and technical informatics, driven by a no-nonsense mentality and a passion for retail, technology, and customer experience. With a primary focus on the downstream Oil, Gas & EV Retail and forecourt industry, Haia provides a range of services through its three core divisions: Consultancy, Academy, and Technology.